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Joined: Feb 2005
Posts: 1,615
Member
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Member
Joined: Feb 2005
Posts: 1,615 |
What does it say exactly on the display of 234 when the call is coming in when you intercom 838?
If you want 234 to be the Attendant then why not change the Attendant setting under "Table" in voice mail?
838 could be a Hunt Group DN or Dest code but Ring Groups do not have DN numbers therefore cannot be called internally.
"It rings the operator phone 12 times and then drops in to the General mail box (100)."
This sounds like that:
1 - 234 is not call forwarded no answer to voice mails DN
2 - that DRT took over and sent the call to General Delivery because there is no mailbox for 838 or 234
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