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Joined: Aug 2011
Posts: 345
Member
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OP
Member
Joined: Aug 2011
Posts: 345 |
Hi folks, I'm primarily a Samsung and Toshiba Tech but get the occasional Nortel thrown into the mix.
We have a cics with call pilot. Works great most of the time but occasionally, instead of the phones ringing for 6 then going to the AA, an incoming call gets directed to a voicemail box (seemingly at random) instead.
What are the timers and settings I should be looking at to find this conflict?
Thanks in advance!
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
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