|
|
Joined: Oct 2006
Posts: 1,387 Likes: 6
Member
|
OP
Member
Joined: Oct 2006
Posts: 1,387 Likes: 6 |
I've been through this before and always seemed to make it work eventually. But always on my own computers. Making Element Manager work.
I have a customer that does their own speed dial and name changes themselves. They've been using EM on a Windows 7 pc. Service Pack 1, 64 bit. Up to date. In fact, it's the "up to date" part that has caused me a lot of head scratching. Customer apparently did a Java update and now EM gives an error message "Detector 'BCMDetector' cannot determine the device type for [ip]".
I've followed all the suggestions here and other places about getting the correct version of Java and it will work. However, I haven't been lucky enough to get the right version yet.
Is it really just a matter of the right Java for the particular Windows and EM versions? Seems like a needle in a haystack to me at this time.
Thanks. Jim
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,303
Posts638,885
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
1 members (EV607797),
129
guests, and
191
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|