Where do I begin? Recently our small business encountered phone issues with Charter Spectrum Business. They created a voicemail through their systems without letting us know. In doing so it wiped out our old messaging system and we've been trying to get it back ever since.
The owner got rid of the Charter VM and we are still able to access our old system by dialing the extension etc, however none of our after hours messages are coming through. People are able to hear our recording and are prompted with a beep to leave said message but it goes out into phone space. We have no clue where any of our messages have gone and we've even tried to alert our guests of this phone issue but we are now having problems recording a new overnight message for them to hear!
If I could just be told how to re-record our general Ext 10 VM message (NOT THE ASA MESSAGE) our business will be okay until we can get the whole thing straight again.
Any help would be greatly appreciated! Thank you!
