atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Can direct extension transfer roll to voicemail?

So make the line that belongs to Ext. 18 hunt to Line 1 when it is busy. The caller will get the auto attendant, and can dial 18, which will then ring the phone and cover to voicemail if 18 doesn't put the current call on hold and answer. Calls to that line when it isn't already in use will still be answered directly by 18's mailbox.