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Joined: Aug 2006
Posts: 82
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OP
Member
Joined: Aug 2006
Posts: 82 |
I have a client with a BCM 400. Just last month I went to go into the BCM to do some programming and was not able to get into the Telephony part of programming. A message would come up saying the MSC could not see the server. I figured this was a Java problem as they have been updating their Java and I thought maybe the BCM was not responding to the version of Java (and the window that came up was a Java Applit Window). Many versions were tried without success. A couple of days ago I shut the system down and now I cannot even bring the element manager up and they have no voicemail. Sorry I do not have alot of information on the system as I took over this client not long ago. At first I was betting on it being a Java problem,however now I think there may be more to this. I do not have alot of experience on trouble shooting the hardware end on the BCM 400. If anyone has experienced something like this and can shed some light as to the problem I would really appreciate any help you can give. I have been working on this for some time. I have some programming I need to get done and I need to get the voicemail back up.
I am really stressed on this one so a big thank you to anyone who can help!!
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