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Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Originally posted by Yanick: Originally posted by telemarv:
[b] Those pharmacy IVRs are in front of the the telephone system. They will work with any system. I guess you've installed something different. The ones that I have done go inline with the POTS lines to take prescription renewals. If you want to talk to a human you zero out and the IVR passes the call to the pharmasist by ringing the CO ports. Kind of like the old style call sequencers.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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