Thanks again.

Okay, one more question related to this.

Currently he has his phone forwarded externally to his cell phone.

With this new option, AA kicks in and it plays the brief message and then forwards to his assistant.

However, on some occasions (rarely as you can tell!) he is actually in his office and would want to turn off fowarding and the auto-answer feature so that he could actually answer his desktop phone.

Is there a way to enable this? (i.e turn off the AA picking up)

Thanks again
Ash