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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Does anyone know when Transfer To Voice Mail feature was introduced? I have a customer with an Apps Module Ver 3.0 and when he does a F986 it just goes back to the display before he hit feature. F981 works so I know he is in the right Feature Set. Was Xfr2VM introduced on Ver. 4.0?? Anything before that has to transfer to DN and let it ring, then goto VM ??
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Oct 2004
Posts: 376
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Joined: Oct 2004
Posts: 376 |
I have a Mail 3.0 setup guide and its listed in there.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Let's make it more interesting. OK-F986 is in Ver 3.0. But we tried it again, on a different phone. Find out....Some phones it works, other phones, it does not. All phones are M7310's. Phones that seem to work have plain T1 lines 1-5,& 8-10 on them. Phones that don't work have lines 7,& 11-17 on them. Otherwise they are programmed identical. This does not make any sense to me. Any ideas??? ---------------- Oops - I just thought of something. I will have to try it.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Aug 2006
Posts: 254
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How many intercom keys on the phones that don't work? I'm thinking you need 2.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Yes, just as I was typing that up, I realized what was happening. Group one got the call, transfer to group 2. So now it showed up on the intercom, and with only 1 intercom they can't do the F986. But the other group could because it was appearing on a line button. Sorry, I should have seen that first.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Posts: 4,685 Likes: 4 |
Good call. You do need an available IC path to transfer to voice mail.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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