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Joined: May 2003
Posts: 1,362
Member
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Member
Joined: May 2003
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If the customer truely does'nt want that line answered by the VM, then I would say yes, set DRT for the line to none. If they use night mode, I would then make it ring to the AA while in night mode so callers that call it after hours will at least get something saying the biz is closed. But it all depends on how the customer wants that line handled.
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