web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#640787 04/24/21 05:29 PM
Joined: Jul 2005
Posts: 146
Likes: 1
Member
OP Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
Does the SL 1100 have any type of viewing of what is being dialed by the auto attendant (call progress digits or events).
Problem I am having. Auto attendant, digit 1 to (47-13) table 1, goes to
virtual extension 260 (unscreen transfer). VE 260 is programmed with Flash
1. call forward all
2. RP18632750191P
3. RP18632750191P
4. RP18632750191P
5. RP18632750191P
6. RP18632750191P
7. RP18632750191P

Lines are Analog and programmed as “behind PBX”
Using 3way call with tranfer on all lines, by telco.
Call comes in presses 1, hear the hookflash,
see it grabbing line, then see the line release
a(which is all normal at this point.
Then I hear this call cant be completed as dialed.
I think it's either sending digit too fast or somehow
the 1 in dialing string isn't being sent...

So I am trying to find out if the system has any way to
see what is being dialed.

Thank, Doug

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jul 2005
Posts: 146
Likes: 1
Member
OP Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
I think i found my answer as it debug terminal... with tcp connection and port >>>>

Any list of switches for enabling certains things in call flow?

Last edited by dougster; 04/24/21 06:39 PM.
Joined: Aug 2002
Posts: 1,076
Likes: 1
Member
Offline
Member
Joined: Aug 2002
Posts: 1,076
Likes: 1
You would probably be most successful by getting NTAC on the line with you.

Joined: Apr 2005
Posts: 2,507
Likes: 2
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,507
Likes: 2
This is something you might want to try
Set the virtual to call forward no answer, set the virtual in its own timer class, set the no answer time delay to 1 second. Can't hurt to try, if it doesn't work set everything back.


We get old too soon, smart too late
Joined: Jul 2005
Posts: 146
Likes: 1
Member
OP Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
Originally Posted by jsaad
You would probably be most successful by getting NTAC on the line with you.

I will.

Joined: Jul 2005
Posts: 146
Likes: 1
Member
OP Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
Originally Posted by dans
This is something you might want to try
Set the virtual to call forward no answer, set the virtual in its own timer class, set the no answer time delay to 1 second. Can't hurt to try, if it doesn't work set everything back.
Set the Virtural to call forward no answer "ONLY"?
Setting virtual in it's own timer class...can you be a little more exact as to what you mean with the timer class?

I appreciate your effort
Doug

Joined: Apr 2005
Posts: 2,507
Likes: 2
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,507
Likes: 2
Doug,
By default all extension are not assign any timer class, so the system looks at 24-01 and 02
You set any extension to a class of service in 20-29 and make changes to the class you are using.
Now the system will avoid 24.01 and 02 and look at 20-29.


We get old too soon, smart too late
Joined: Jul 2005
Posts: 146
Likes: 1
Member
OP Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
Thanks Dans. Great explanation.


Doug


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,326
Posts638,993
Members49,781
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,455 Shoretel
190,739 CTX100 install
189,212 1a2 system
Newest Members
wierderal, Rupert, hamishegg, Rphoneguy, Kahm310
49,781 Registered Users
Top Posters(30 Days)
Toner 11
Rupert 7
tim10 5
lyte 4
dexman 3
Who's Online Now
1 members (mtncomm1), 126 guests, and 30 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5