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#646735 08/31/24 01:19 PM
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I'm having trouble with my Sip trunking, ie: not getting dial tone on the line appearance and not getting a busy when I hit the line. System is registering with Intermedia, so I plan to replace the KSU. How do I upload the saved program file to the new system? Thanks

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teleco #646739 09/01/24 08:23 AM
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I found how to upload.

teleco #646743 09/03/24 08:27 AM
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Why replace the KSU, bad backplane or power supply? SIP is software related not hardware related. If the CPU is replaced, you will have to transfer the SIP license.


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teleco #646744 09/03/24 08:45 AM
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This is likely a port issue with your router/firewall - have you run a wireshark capture to determine where the issue is occuring?


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teleco #646832 09/21/24 07:43 AM
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Have you checked the setting in 84-26?

teleco #646862 09/26/24 07:47 PM
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Had a timely reminder of SIP trunks not working this week. ended up setting the data in 10-68 to default save the settings then resetting the system then put it back in, save and reset again and all good. The CPU battery was down and there had been a brief power outage. the sequence above resets the SIP stack in the system so it can move on again.

teleco #646872 09/30/24 09:21 AM
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CPU battery down? The only thing the battery holds up is time and date, data base is non-volatile, outside of that yes, power surges can and do at times, corrupt data or as we all know knock out hardware.


We get old too soon, smart too late

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