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Joined: Mar 2016
Posts: 19
ChrisNI Offline OP
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Joined: Mar 2016
Posts: 19
Hi

Recently swapped out a Samsung PBX and put in an NEC SL2100.
It is on 2 PSTN lines and 2 SIP Trunks.
Customer is complaining of noise and echo on the 2 PSTN lines.
This has only started when the NEC was installed.
I have been to site and did not experience any noise or echo and have had the lines tested with no fault found.
SIP Trunks are fine.
Has anyone any ideas or experienced similar before?
I'm based in UK.

Thanks

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Joined: Jul 2003
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Look at Prog 90-68-01 balance CO lines for sound quality #*#* and password dial 90-68-01, enter 3 digit trunk # 001-012 then hold, display shows 1/7 thru 7/7. Should be in programming sheets

Joined: Mar 2016
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ChrisNI Offline OP
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Originally Posted by gelehu
Look at Prog 90-68-01 balance CO lines for sound quality #*#* and password dial 90-68-01, enter 3 digit trunk # 001-012 then hold, display shows 1/7 thru 7/7. Should be in programming sheets

Hi, I don't have Prog 90-68-01 on Sl2100, I think it must be under a different Prog number

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Just installed 2100 several weeks ago, pretty sure I went thru programming on this although my trunks sounded ok. If you want, send me an email to [email protected] and Ill send you info. Havent quite mastered adding attachment on Sundance

Joined: Mar 2016
Posts: 19
ChrisNI Offline OP
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Joined: Mar 2016
Posts: 19
Originally Posted by gelehu
Just installed 2100 several weeks ago, pretty sure I went thru programming on this although my trunks sounded ok. If you want, send me an email to [email protected] and Ill send you info. Havent quite mastered adding attachment on Sundance

Hi, I have emailed you, cheers


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