web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#634142 12/16/19 12:51 PM
Joined: Aug 2011
Posts: 345
OP Offline
Joined: Aug 2011
Posts: 345
Hi folks,

I'm looking at replacing an old NEC for a site that has a bunch of analogue phones (assisted living). What they've been using as a kind of REALLY low budget "help" button is having the system call the reception phone when a station goes off hook but doesn't dial, basically when the station would go to reorder.

Is there a way to make that work on a new NS700 or 1000?

Looking for a creative solution.


Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada

Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Bushmills #634143 12/16/19 01:02 PM
Joined: Aug 2011
Posts: 345
OP Offline
Joined: Aug 2011
Posts: 345
Just has a thought. Give me your opinion.

What if the phones were set to hot line to a group that was called something like "Help Needed". With the timer being just slightly less than the reorder timer.

The digital phones should display the originating extension number/name and the group that was dialed, yes?


Bushmills #634153 12/16/19 06:21 PM
Joined: Oct 2007
Posts: 322
C5Z Offline
Joined: Oct 2007
Posts: 322
Yes, the hot line default timer is 1 second, set the destination to a ring group, enable the feature per extension and add the proper name. Should work.

Instructions are just one man's opinion on paper

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,113 Shoretel
190,318 CTX100 install
188,696 1a2 system
Newest Members
Kahm310, PeterG, lyte, 4thright, dcl
49,775 Registered Users
Top Posters(30 Days)
Toner 17
jsaad 4
dans 4
Who's Online Now
3 members (nortelvoip, nonameyet, justbill), 115 guests, and 49 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5