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Joined: Mar 2019
Posts: 1
Member
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Member
Joined: Mar 2019
Posts: 1 |
Hi.
When we are on the speakerphone and a new call comes in the office, a very loud, shrill tone sounds on the phone, interrupting the conversation.
Does anyone know how to eliminate that?
Mark
Mark Feldstein
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Joined: Dec 2007
Posts: 6,807 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,807 Likes: 18 |
The stand-by first response is:
"Have you unplugged the phone and plugged it back in again?"
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Set the co ring delay to four seconds, that tone is the caller id data stream screaming at you. The system needs to receive it before any phones ring. This is done in CO line programming, pgm 40 page B button 2 setting 04.
Last edited by Derrick; 03/07/19 09:55 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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