|
Joined: Nov 2004
Posts: 1,581 Likes: 1
Moderator-ESI - Executone
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,581 Likes: 1 |
Forgive me. I Know Nothing about Mitel..I'm asking for a friend , is there a Limit to the number of " wake up calls " that will actually be sent out at a specific time, eg : front desk sets 17 wake ups at 6 am, but only 10 go thru ? Why only 10 ? ports? Resources ? Programming ? What ???
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2007
Posts: 6,807 Likes: 18
Retired Admin
|
Retired Admin
Joined: Dec 2007
Posts: 6,807 Likes: 18 |
"If they have a SX-200 MX in a hospitality environment, then they most likely have 12-20 voicemail ports (assuming it was engineered properly, thats a big assumption I know). So setting this up should be fairly simple. You put some VM ports in a Recording Hunt Group, give it an extension and set the options, then setup the RAD Group in form 49, record RAD, and set a couple options here and there, and put the extension in the Wake-Up routing of the call rerouting for the tenant used for the rooms (well, it sounded simple in my head before I typed it out).
Remember that the 200 can only make one wake-up call per RAD port at a specific time (not a restriction when using MOH for wakeups), so if it has to make 300 wake up calls at 6:00am and you only have 2 RAD ports with a 30 second recording on each one, the math says some people are not going to get up on time! A good rule of thumb I use is have a ratio of 1:20 rooms to RAD ports, and keep the recording under 15 seconds."
I cheated and copied this from an answer for elsewhere, but I think it should help in clarifying your friend issue.
|
|
|
|
Joined: Nov 2004
Posts: 1,581 Likes: 1
Moderator-ESI - Executone
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,581 Likes: 1 |
THANKS !! I Think that is the Answer...:-)
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
Joined: Dec 2007
Posts: 6,807 Likes: 18
Retired Admin
|
Retired Admin
Joined: Dec 2007
Posts: 6,807 Likes: 18 |
Forgive me. I Know Nothing about Mitel Same with me, but I have had many years researching just about anything and everything. Except the gestation period of a "Naked Mole Rat"...oh dear, now I just have to know.
|
|
|
|
Joined: Dec 2007
Posts: 6,807 Likes: 18
Retired Admin
|
Retired Admin
Joined: Dec 2007
Posts: 6,807 Likes: 18 |
|
|
|
|
Joined: Nov 2004
Posts: 1,581 Likes: 1
Moderator-ESI - Executone
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,581 Likes: 1 |
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
Joined: Aug 2002
Posts: 1,078 Likes: 1
Member
|
Member
Joined: Aug 2002
Posts: 1,078 Likes: 1 |
ask if they have a printer because that should print wake up call records as proof of wake up attempts.
|
|
|
Forums84
Topics94,384
Posts639,240
Members49,799
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
113
guests, and
89
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|