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Forgive me. I Know Nothing about Mitel..I'm asking for a friend , is there a Limit to the number of " wake up calls " that will actually be sent out at a specific time, eg : front desk sets 17 wake ups at 6 am, but only 10 go thru ? Why only 10 ? ports? Resources ? Programming ? What ???


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"If they have a SX-200 MX in a hospitality environment, then they most likely have 12-20 voicemail ports (assuming it was engineered properly, thats a big assumption I know). So setting this up should be fairly simple. You put some VM ports in a Recording Hunt Group, give it an extension and set the options, then setup the RAD Group in form 49, record RAD, and set a couple options here and there, and put the extension in the Wake-Up routing of the call rerouting for the tenant used for the rooms (well, it sounded simple in my head before I typed it out).

Remember that the 200 can only make one wake-up call per RAD port at a specific time (not a restriction when using MOH for wakeups), so if it has to make 300 wake up calls at 6:00am and you only have 2 RAD ports with a 30 second recording on each one, the math says some people are not going to get up on time! A good rule of thumb I use is have a ratio of 1:20 rooms to RAD ports, and keep the recording under 15 seconds."

I cheated and copied this from an answer for elsewhere, but I think it should help in clarifying your friend issue.


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THANKS !! I Think that is the Answer...:-)


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Originally Posted by nonameyet
Forgive me. I Know Nothing about Mitel
Same with me, but I have had many years researching just about anything and everything.
Except the gestation period of a "Naked Mole Rat"...oh dear, now I just have to know.


Dean
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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

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Dean
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https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
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Why did I click...;-)


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ask if they have a printer because that should print wake up call records as proof of wake up attempts.


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