web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#616312 02/07/18 04:12 PM
Joined: Feb 2018
Posts: 4
foneman Offline OP
Member
OP Offline
Member
Joined: Feb 2018
Posts: 4
I have about 4 systems that have recently lost time and date, I can go by reset date and time , even unplug it and wait 5 minutes and plug back in date and time is good. So it must run down during a more extended power outage? I checked with my distributor tech support to order some batteries but they say the mp has to be sent in to repair, surely Samsung did not make that big of a design flaw that wont allow us to change batteries without sending card in? Does anyone know which battery it is or how to change?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

foneman #616314 02/07/18 04:15 PM
Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
What i suspect is happening is that durinh an extended power outage the supercap (there is no battery) is running out,v so the system is losing memory. But they seem to auto restore the sd card backup, but that won't restore the time and date.

foneman #616317 02/07/18 04:27 PM
Joined: Feb 2018
Posts: 4
foneman Offline OP
Member
OP Offline
Member
Joined: Feb 2018
Posts: 4
It even shows the RTC battery Real Time Clock in the manuals doesn't tell number or type

foneman #616327 02/07/18 08:51 PM
Joined: Sep 2001
Posts: 2,330
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,330
Likes: 7
foneman you can easily replace the super caps

https://www.ebay.com/itm/QTY-5-EEC-F5R5U105-Super-Capacitor-1F-5-5V-Panasonic-8mmx21-5mm/171534013894?epid=1518328293&hash=item27f03955c6:g:gZ8AAOSwKtVWyN6Y


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,307
Posts638,895
Members49,771
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,994 Shoretel
190,185 CTX100 install
188,353 1a2 system
Newest Members
dcl, Mansour, Dave Simmons, Soulece, Robbks
49,771 Registered Users
Top Posters(30 Days)
Toner 17
teleco 6
jsaad 5
dans 5
dexman 4
Who's Online Now
0 members (), 97 guests, and 145 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5