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Joined: Dec 2005
Posts: 250
Member
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Member
Joined: Dec 2005
Posts: 250 |
I have had a CTX100 Toshiba phone system for at least a decade. All of a sudden I am sometimes unable to answer a ringing phone. The phone system thinks I have picked up the phone, but the call continues to ring. Any ideas?
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Joined: Oct 2011
Posts: 74
Member
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Member
Joined: Oct 2011
Posts: 74 |
what type of phone you have? i have noticed in the past with old DKT 3020 or 3010, the hook switch is bad and do the same problem. check replacing the phone with a new one DP5000 series & try.
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Joined: Jul 2014
Posts: 33 Likes: 1
Member
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Member
Joined: Jul 2014
Posts: 33 Likes: 1 |
I know you've likely already checked this, but I've found that the line cord (wall to phone) being bad will sometimes do this. Had one just yesterday, as a matter of fact. (They're rather abusive to the phones around here, pull, yank, throw)
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Joined: May 2002
Posts: 4,304 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,304 Likes: 7 |
With a system this old, and Toshiba out of business, problems like this will only get worse. Time to think of moving to today's Technology.
We are starting to talk to our Toshiba base about moving forward.
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
Could have been as simple as a hook switch in the older style phone.
These system will keep running for years to come so there will be plenty of sales scare mongering of having to move on quickly. Don't forget that the Toshiba has a 5-7 year warranty depending on the country.
Regards Carl
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