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#609088 03/23/17 04:32 AM
Joined: Mar 2013
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nabulsi Offline OP
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hi
here is my issue
I have Samsung office serv 7200 v 4.92 with svmi 20i card
when the call transferred to mail box The caller hears mailbox xxxx number
is there any way to transfer the call to mailbox Without listening to this prompt

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nabulsi #609093 03/23/17 07:36 AM
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That is happening due to not having a mailbox greeting recorded.
There is no way to skip it that i'm aware of.

You can however record a second or 2 of silence as the mailbox greeting (or better still record a proper greeting as well as the no answer greeting).

nabulsi #609115 03/23/17 05:56 PM
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If you want it to just say transferring not giving the mailbox number you need to delete overhead promt in eclass 0739

nameless #609183 03/26/17 08:36 AM
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nabulsi Offline OP
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I did as your advice and its OK
Thanks


Moderated by  nameless, pvj 

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