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Joined: May 2009
Posts: 30
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Joined: May 2009
Posts: 30
Hi, anyone out there having issues with the room auto cleaned and staff code disabled in 5.14.7?

Ive done a few of Samsungs in hotel mode, using Tiger as the middleware (connected guests) linking up to opera pms and i don't generally have an issue. This system im currently on does not turn off hotel staff code when disabled? I have set a digital phone to guest non smoking in mmc221 (so i can see whats going on) and then set a hotel key in 724. I then dial that and it will always ask for a staff code even if i turn it on in 5.14.7??

Also when a customer checks out the tiger software/opera pms is being sent the codes room is inspected occupied.

any experience in this area would be grateful

cheers

Richard


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Joined: Jun 2006
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Joined: Jun 2006
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Likes: 4
The PMS interface hasn't changed in years.

Do you have the PMS/middleware pc in the management ip whitelist?

does it show as connected when you look in DM 5.6.2?

You are connecting on port 5109 from memory it is?

I've got a OS7400 which will be running 4.92 with no issues on the pms, except when their pms interface crashes it changes all the room states to either clean or dirty i can't remember which, but that's the pms interface


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