Add prefix to outbound number

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Add prefix to outbound number #604690 10/11/16 04:00 PM
Joined: Jul 2011 Posts: 14 Cornwall, UK bernie1234 Member
bernie1234 Member Joined: Jul 2011 Posts: 14 Cornwall, UK	We have a site which has just installed SIP trunking to replace the BRI trunks. The system is in the UK. The BRI trunks detected the local area code so if someone dialled 123456 then it automatically knew it was a local call and the area code prefix wasn't required. The SIP trunks don't do this. Many of our users are dialling 123456 and the carrier is saying it cannot connect the call. How can we add a prefix of the area code say 02101 when the first digit dialled after the 9 is not a zero?

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Re: Add prefix to outbound number bernie1234 #604692 10/11/16 04:45 PM
Joined: Sep 2001 Posts: 2,337 Likes: 7 Canada pvj Moderator-Executone-Isoetec, Samsung
pvj Moderator-Executone-Isoetec, Samsung Joined: Sep 2001 Posts: 2,337 Likes: 7 Canada	LCR should be able to do what you are asking

Re: Add prefix to outbound number bernie1234 #604704 10/12/16 06:02 AM
Joined: Jul 2011 Posts: 14 Cornwall, UK bernie1234 Member
bernie1234 Member Joined: Jul 2011 Posts: 14 Cornwall, UK	Thanks for your reply. sorry I didn't give full information of what I have tried but I don't seem to be able to get a prefix. screen shots are below:

Re: Add prefix to outbound number bernie1234 #604706 10/12/16 07:29 AM
Joined: Mar 2010 Posts: 139 UK TelephoneSystemsDirect Member
TelephoneSystemsDirect Member Joined: Mar 2010 Posts: 139 UK	You'll need to put the LCR as feature code 9 and put the sip trunk back on 805 etc. Also make sure LCR is switched on in 210. http://www.telephonesystemsdirect.co.uk/

Re: Add prefix to outbound number bernie1234 #604709 10/12/16 09:27 AM
Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia nameless Moderator-Samsung
nameless Moderator-Samsung Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia	Make sure to put 9 back into any call forwards/speed dials/hot line after you set it as the LCR digit.