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Joined: Oct 2005
Posts: 51
Member
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Member
Joined: Oct 2005
Posts: 51 |
We are having problems backing up an XTS dual cabinet. It has a MPB2 processor with a software version 3.50.2. When the download reaches 243K the processor reboots on its own. This happens every time at 243K. I’ve tried using 9600 and 19200 baud rates on 2 different laptops, one with an rs-232 usb adapter and one with a built in rs-232 with no difference. I’ve also tried connecting using the built-in Ethernet port which pops up saying blocked in admin (I believe only version 3.00 will allow connection using the Ethernet port).
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Joined: Dec 2005
Posts: 651 Likes: 1
Member
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Member
Joined: Dec 2005
Posts: 651 Likes: 1 |
Are you using hyperterminal or WinDba? What ever your answer is, try the other.
"I thought I was wrong once, but I was mistaken"
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
I used WinDBA so seldom, but wasn't there a place for partial uploads/downloads? That would at least give you something rather than nothing. Does the system allow you to obtain a database print out?
I had a similar reboot problem on an old MPB2 that did this during the F85 (print all) when it got 1/2 way through the station printout. We were instructed to upgrade the software but since you need a good backup to do that, you are presently stuck trying to use some terminal program that hopefully, might work.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Jan 2005
Posts: 15,382 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,382 Likes: 13 |
I had a Fujitsu Allegra 192 (Vodavi DVXplus IV equivalent, the predecessor to the XTS) that did the same exact thing. All of Vodavi's digital systems ultimately followed a nearly identical program set. Our problem was so bad that Vodavi flew out a support technician to troubleshoot. We replaced every single component, all the way down to the cable connecting the cabinets together to no avail. In the end, we were only able to capture a full download by halting all system call processing activity. We did this by pulling all of the cards and lowering the baud rate to 1,200. It took forever, but once we got it, we ended up replacing the MPB and upgrading the software to FP3.
We never got a definitive answer as to why the problem was occurring, just a solution. My guess is that the processor couldn't handle everything happening at once. We may never know.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
To use the mpb ethernet port you need to set the operator station ip/mac test in flash 50/51 to any (unknown choice 3...it is there) and then the port will not be blocked.
Last edited by Derrick; 04/23/16 11:31 AM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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