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Joined: Mar 2016
Posts: 4
thepita Offline OP
OP Offline
Joined: Mar 2016
Posts: 4

I have a older Inter-Tel axxess system that we have had for years and management doesn't want to replace yet. We are changing providers and the new provider would like to know if we require 4 or 10 digits.

I have looked in the DB programming and cannot find anything which specifically states how it is currently configured.

Our software version is 9.100

The original dealer is no longer available so I am hoping to be able to handle this transition myself. All numbers are being ported to the new provder so in theory no configuration changes should be necessary.

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Joined: Oct 2009
Posts: 109
Joined: Oct 2009
Posts: 109
Navigate to System/Trunk-Related Information then Call Routing Tables. You may have 1 or 2 tables. The Pattern Fields are how many digits you are currently getting. Good Luck!

Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager
Joined: Mar 2016
Posts: 4
thepita Offline OP
OP Offline
Joined: Mar 2016
Posts: 4
the "Pattern" field shows 4 digits so I can assume 4 digit dialing then?

The description field has the full number

Thanks for the reply!

Last edited by thepita; 03/29/16 01:39 PM.

Moderated by  Stix1 

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