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jsaad Offline OP
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I have some users on a 200EL LW19 who use external forward. they want to activate / deactivate it quickly.

I've never used the Foward External feature key. Can I program a button and then the user dials the speed dial bin? To turn it off just press the button again?

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You set up the call fwd always destination by using the Superkey, and then a sped dial bin as the destination.
Program a FWD Always feature key on the phone.
When the light is lit, CFWD Always is enabled, when the light is out, the phone uses 'Global Forwarding' from form 19.


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jsaad Offline OP
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this sounds perfect. thank you!

As far as global forwarding is concerned, I found out this system is an upgraded lw17 to 19 so all call forwarding has to be entered manually. will that affect anything when the cfwd button is not lit?

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In that case, your best bet woulbe to give them 2 buttons, on for fwd always, and one for fwd busy/NA.
Whichever one is lit, is the one controlling their phone.


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jsaad Offline OP
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genius!


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