Message Light comes on 24 key phone.....50L?

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Message Light comes on 24 key phone.....50L? #540421 11/27/12 05:42 PM
Joined: Nov 2012 Posts: 37 EPearson Member
EPearson Member Joined: Nov 2012 Posts: 37	I have a church with a 50L(latest release) that has 12 each 24 key phones. When a phone receives or makes a call the red message light flashes like a message. Only way to extinghish the light is to unplug phone or power down 50L. It's not a message because the voicemail key doesn't flash. I am not the tech...just relaying message...... Any ideas? Could it be something to do with call logging?

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Re: Message Light comes on 24 key phone.....50L? EPearson #540459 11/28/12 07:13 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	I have never heard of that - what does their tech / installer say?? If it is something he programmed he should know right off hand. John Corrigan New Phone Systems and Service

Re: Message Light comes on 24 key phone.....50L? EPearson #540466 11/28/12 08:56 AM
Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee Steve Mull Member
Steve Mull Member Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee	I had the same thing happen one a 50 a couple of weeks ago, I re-inialized and reloaded the programing minus the numbering plan changes, this system had some changes to the flexible numbering plan that another company did instead of moveing the jumper they moved it that way. Not sure if that had anything to do with it or not

Re: Message Light comes on 24 key phone.....50L? EPearson #540595 11/29/12 08:47 PM
Joined: Nov 2004 Posts: 1,581 Likes: 1 40 miles North of Phila nonameyet Moderator-ESI - Executone
nonameyet Moderator-ESI - Executone Joined: Nov 2004 Posts: 1,581 Likes: 1 40 miles North of Phila	Latest release? Do you know exactly what software it is running, because there was a bug that did exactly what you are saying. The latest is 11.5.53.1013 ( soon to be 11.5.54.2) Last edited by nonameyet; 11/30/12 08:06 AM. I can see the light at the end of the tunnel.. Retirement 2019 ( It has happened )