web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2012
Posts: 37
Member
OP Offline
Member
Joined: Nov 2012
Posts: 37
I have a church with a 50L(latest release) that has 12 each 24 key phones. When a phone receives or makes a call the red message light flashes like a message. Only way to extinghish the light is to unplug phone or power down 50L. It's not a message because the voicemail key doesn't flash. I am not the tech...just relaying message...... Any ideas? Could it be something to do with call logging?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
***
Offline
Moderator-ESI, Shoretel
***
Joined: Aug 2002
Posts: 2,608
I have never heard of that - what does their tech / installer say??

If it is something he programmed he should know right off hand.

Joined: Jan 2006
Posts: 2,266
Likes: 1
Member
*****
Offline
Member
*****
Joined: Jan 2006
Posts: 2,266
Likes: 1
I had the same thing happen one a 50 a couple of weeks ago, I re-inialized and reloaded the programing minus the numbering plan changes, this system had some changes to the flexible numbering plan that another company did instead of moveing the jumper they moved it that way. Not sure if that had anything to do with it or not

Joined: Nov 2004
Posts: 1,580
Likes: 1
Moderator-ESI - Executone
*****
Offline
Moderator-ESI - Executone
*****
Joined: Nov 2004
Posts: 1,580
Likes: 1
Latest release? Do you know exactly what software it is running, because there was a bug that did exactly what you are saying. The latest is 11.5.53.1013 ( soon to be 11.5.54.2)

Last edited by nonameyet; 11/30/12 08:06 AM.

I can see the light at the end of the tunnel..

Retirement 2019 ( It has happened )

Moderated by  5years&counting, nonameyet 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,329
Posts639,002
Members49,783
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,465 Shoretel
190,756 CTX100 install
189,223 1a2 system
Newest Members
AVO-IT, wierderal, Rupert, hamishegg, Rphoneguy
49,782 Registered Users
Top Posters(30 Days)
Toner 11
Rupert 10
tim10 8
lyte 4
whoami 3
Who's Online Now
1 members (Carl Navarro), 84 guests, and 22 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5