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Joined: Nov 2012
Posts: 37
Member
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Member
Joined: Nov 2012
Posts: 37 |
I have a church with a 50L(latest release) that has 12 each 24 key phones. When a phone receives or makes a call the red message light flashes like a message. Only way to extinghish the light is to unplug phone or power down 50L. It's not a message because the voicemail key doesn't flash. I am not the tech...just relaying message...... Any ideas? Could it be something to do with call logging?
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
I have never heard of that - what does their tech / installer say??
If it is something he programmed he should know right off hand.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
I had the same thing happen one a 50 a couple of weeks ago, I re-inialized and reloaded the programing minus the numbering plan changes, this system had some changes to the flexible numbering plan that another company did instead of moveing the jumper they moved it that way. Not sure if that had anything to do with it or not
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Joined: Nov 2004
Posts: 1,581 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,581 Likes: 1 |
Latest release? Do you know exactly what software it is running, because there was a bug that did exactly what you are saying. The latest is 11.5.53.1013 ( soon to be 11.5.54.2)
Last edited by nonameyet; 11/30/12 08:06 AM.
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