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Joined: Nov 2012
Posts: 4
Member
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Member
Joined: Nov 2012
Posts: 4 |
Due to storm, Starplus STS is down. Have tried to turn on/off for re-boot and also unplugged and replugged in. Not working. LED display on phone indicates "no sync". Spoke with gentlemen who installed and he mentioned something about voice mail card and recommended I post issue here. 5 phones on system in small office. Need to get back up and running ASAP.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
The system may have a bad memory battery and needs to be defaulted and reprogrammed. You need to get your tech out to look at it.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Its not a voice mail issue...the system needs to be defualted by use of a dip switch located inside, but the programming will not hold (assuming the system restarts) until the ram battery is replaced (assuming the battery is dead).
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2012
Posts: 4
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Member
Joined: Nov 2012
Posts: 4 |
Thanks for responding. I was able to get someone to look at the system. We're in Hackensack, NJ. It appears we just need a new system. It got fried fried from the storm and cannot re-start.
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