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Joined: Nov 2004
Posts: 524
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Joined: Nov 2004
Posts: 524 |
I think this issue has been discussed before but I can't remember the cause. We have a situation where several phones on (2) different sds-16 cards located in an expansion cabinet are dialing out spontaneously. The numbers dialed are valid numbers including the internal page code. We have replaced some of the phones and both SDS-16 cards and the problem continues. Not sure where to go next!!
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Sep 2004
Posts: 86
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Posts: 86 |
If it is dialing the last number dialed it usually is a short in the wiring to the phone.
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Joined: Aug 2004
Posts: 9,168 Likes: 17
Admin
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
Yep I'd agree with Dlr920. Turn on BlackBox and email it to tech support or some else who may be able to read it.
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Joined: Nov 2004
Posts: 524
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Joined: Nov 2004
Posts: 524 |
It is dialing valid phone numbers but not the last number dialed. There are about 6 phones doing it, so I guess we'll need to replace 1 at a time to isolate the problem. Is it possible the SCSI expansion has an issue or something on the motherboard of that cabinet?
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Please keep us updated on this one.
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
How long have the expansion cabinet, station boards, and phones been installed?
Justin
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Joined: Nov 2004
Posts: 524
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Joined: Nov 2004
Posts: 524 |
The expansion has been in about 3 years and phones probably 10 years.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: May 2005
Posts: 951
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Joined: May 2005
Posts: 951 |
When in doubt change the services card. IMHO
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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