|
|
Joined: Jan 2005
Posts: 112
Member
|
Member
Joined: Jan 2005
Posts: 112 |
I have an Aspire with a partial PRI and the problem is this, when you dial outbound there is a pause of a couple seconds after they dial before they hear ringback. The carrier says it is the phone system, I think it is carrier since everything is happening on the PRI dialtone. Your opinions are appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Feb 2008
Posts: 683
Member
|
Member
Joined: Feb 2008
Posts: 683 |
Try dialing "#" after the number. The PRI could be looking for more digits before completing the call. Pound (#) tells it there is no more and to send the call now.
St Petersburg
|
|
|
|
Joined: Jan 2005
Posts: 112
Member
|
Member
Joined: Jan 2005
Posts: 112 |
Now would that be a PRI issue or equipment issue
|
|
|
|
Joined: Nov 2001
Posts: 1,640
Moderator-NEC
|
Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
It is the way PRI circuits work. Phone systems (any phone system)with PRIs wait until all of digits are dialed, Then it send all of the digits at one shot. It is waiting to see if you are going to dial another digit. Most systems Including the Aspire recognize a # an "I am done dialing , send the call"
|
|
|
|
Joined: Dec 2006
Posts: 810
Member
|
Member
Joined: Dec 2006
Posts: 810 |
FYI...the "dialtone" you hear on the PRI is actually generated by the system.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
|
|
|
|
Joined: Apr 2005
Posts: 2,518 Likes: 3
Member
|
Member
Joined: Apr 2005
Posts: 2,518 Likes: 3 |
You can setup the ARS (automatic route selection)to insert the # automatically.
We get old too soon, smart too late
|
|
|
|
Joined: Jan 2005
Posts: 112
Member
|
Member
Joined: Jan 2005
Posts: 112 |
|
|
|
|
Joined: Aug 2009
Posts: 5
Member
|
Member
Joined: Aug 2009
Posts: 5 |
You can also shorten the timer in 21-01-03 but this also controls how much time you have between digits so you can't make it too short. I usually go wit 3 seconds.
|
|
|
Forums84
Topics94,422
Posts639,465
Members49,819
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
409
guests, and
53
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|