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#646941 10/26/24 02:56 AM
Joined: Oct 2024
Posts: 1
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Joined: Oct 2024
Posts: 1
Hello,

Looking for help. We now own our Samsung pbx office set 7030 system . We currently run 4 phones from it. (Small office)

We want to change the phone number that all incoming calls divert to . The problem is the current number it diverts to is on a ring plan within the system and we don’t seem to be able to access the ring plan via a handset.

Is there some software I can download on my pc to help me access the pbx ? Or do I not need to do that ?

2nd problem , we are not sure who hosts the phone number for the pbx. I realise that’s sounds daft but we cancelled service and lease agreements to own the system we had been paying for, for years! and currently only get charged for a pstn line that we use for internet (pstn line is a different number to our phone number) .

Any help would be really appreciated.

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Joined: Sep 2001
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pvj Offline
Moderator-Executone-Isoetec, Samsung
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Basically any programming should be doable from a handset, although yes there is pc based software.But if you don't know how to program then that can be a challenge.You will probably need a password unless it is at default.Who handled the system before? It may be easier and fairly simple to see if a local tech can help out.


Moderated by  nameless, pvj 

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