|
|
Joined: Apr 2004
Posts: 4,991
Member
|
|
Member
Joined: Apr 2004
Posts: 4,991 |
I'm in the process of making a cutover handout sheet with common user instructions recently asked on cuts to save my back,sanity and time reexplaining these features in the user guides.They can read other features in user guides ,most people dont want or wont take training and are the biggest complainers.
I figured I could staple this to their forehead or hand.
I'm including:
1- entering personal speed dial.
2-transfer a call / transfer direct to mailbox.
3- page over telephones .
4- leave a message in cowokers mailbox.
5- call your mailbox internally /from external location.
6- conference
any others ?? suggested
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
|
|
RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
your Cell number  Ive found I need to point the display prompts out to the customers they really help once they realize that they're there I try to find the Office "techie" and give them in depth instructions hoping they will pass some of it along
Skip
------------------------------------
Serving SW and West central Fl since 1984
|
|
|
|
|
Joined: Jun 2006
Posts: 1,624
Member
|
|
Member
Joined: Jun 2006
Posts: 1,624 |
Ken, I have a master training sheet for the DSX set up if you'd like to take a look at it. It probably covers more than you'll want to use, but I just edit out the parts that aren't needed on a per-customer basis. I'll just need to send it as an attachment. Let me know and I'll look up your email address somewhere. 
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
|
|
|
|
|
Joined: Jul 2005
Posts: 146 Likes: 1
Member
|
|
Member
Joined: Jul 2005
Posts: 146 Likes: 1 |
Originally posted by Keighlar: Ken,
I have a master training sheet for the DSX set up if you'd like to take a look at it. It probably covers more than you'll want to use, but I just edit out the parts that aren't needed on a per-customer basis. I'll just need to send it as an attachment. Let me know and I'll look up your email address somewhere. Would it be possible to get a copy also? Thanks. Doug [email protected]
|
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
|
Member
Joined: Apr 2004
Posts: 4,991 |
Stacey, have it and its great Thank you 
|
|
|
|
|
Joined: Mar 2006
Posts: 1,596
Member
|
|
Member
Joined: Mar 2006
Posts: 1,596 |
If I could also get a copy that would be great! [email protected]We have been installing these like crazy! I have made a cheat sheet using Visio too...
|
|
|
|
|
Joined: Jun 2006
Posts: 1,624
Member
|
|
Member
Joined: Jun 2006
Posts: 1,624 |
Emails sent. I hope you find them helpful - at least a spring board to customizing them to your needs. If you have any improvement suggestions, please feel free to let me know. :toothy:
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
|
|
|
|
|
Joined: Mar 2006
Posts: 175
Member
|
|
Member
Joined: Mar 2006
Posts: 175 |
Could I get a copy too? [email protected]
|
|
|
|
|
Joined: Jun 2006
Posts: 1,624
Member
|
|
Member
Joined: Jun 2006
Posts: 1,624 |
jjordan - Your box is full
"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix
|
|
|
|
|
Joined: Jan 2006
Posts: 212
Member
|
|
Member
Joined: Jan 2006
Posts: 212 |
Could you send me a coipy also. [email protected]Thanks Again
|
|
|
|
Forums84
Topics94,428
Posts639,501
Members49,821
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
325
guests, and
63
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
