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#646995 11/08/24 09:08 AM
Joined: May 2004
Posts: 761
Likes: 2
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Joined: May 2004
Posts: 761
Likes: 2
I still have a couple of these out there.
The one is 2 cabinet, fully loaded.
CID no longert works. I've checked it coming in from the carrier (Verizon) I do get CID,

All I ahve for spares are power supplies.
Any suggestions? Or has anyone else had the issue. I ahve reset the system with no results.
I did not "Clear Memory" and re-load.

TIA

alan

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Joined: Oct 2007
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I'm not a Samsung expert but I would swap out the trunk card. BTW, I have lots of parts in my office, send me a PM and I will try to help you out.
Kevin


Instructions are just one man's opinion on paper
Joined: Aug 2011
Posts: 364
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Posts: 364
Didn't the 500 have a dedicated CID daughterboard that went on the main processor for CID? The RCM I think.... maybe that has failed, hopefully not the full processor....


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