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Joined: Dec 2005
Posts: 16
Member
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Member
Joined: Dec 2005
Posts: 16 |
Hello,
I have a CTX-670 that's connected to a paging system over a loop start trunk. Dial 44 to pickup the OLG associated with the paging trunk and then dial another 4 to signal the paging system to use all zones.
It was working fine until the CTX firmware and processor were upgraded to the latest version.
Now when you dial 444 to page, the 44 picks up the paging trunk and then the PBX delays almost 2 seconds before sending the last 4, to signal the zone. No one waits for the delay, causing the first two seconds of the page to be unheard.
Is there a way to disable the 1.5 - 2 second delay?
Thanks,
Barry
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Enable cut-through on that trunk.
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Joined: Dec 2005
Posts: 16
Member
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Member
Joined: Dec 2005
Posts: 16 |
Immediate cut-through is enabled. It still has the delay.
It almost seems like it's something to do with the PBX trying to decipher what is being dialed, or caching the digits.
I can pick-up a phone and dial 444 as fast as I can, while listening to the trunk with a Test Set, and the first two digits immediately pick-up the line, but I can count one-thousand one, one-thousand two, before the last 4 is heard.
It's not the end of the world, but it's just inconvenient. It's also weird that it started happening after the upgrade.
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Joined: Sep 2006
Posts: 79
Member
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Member
Joined: Sep 2006
Posts: 79 |
Check to make sure that LCR is not turned on for that trunk.
"The difficult we do immediately. The impossible takes a little longer"
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
Check the Public Numbering Plan program 117 Set digit 4 to 1 digit in length and the speech path will be opened after the third 4 is dialled.
Regards Carl
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