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The default community can easily be changed. That is like the system password. Like most systems, it is up to the installer if they wish to change default password and the like. It just depends how competative the market is, but msotly it is to much hassel than it is worth.

Well, considering this is a K-12 school and the phone system sits in the back of the classroom, there is not much I can do about that.

Thanks again.
Scott

There is plenty you can do about it.

1. Cover it (i.e. - frame a wall, or box around it) and put it under lock and key.

2. Change the "Community name" to something else (that's what all the Lowes stores do... not a single one of them is the default).

3. Change the IP address.

4. Change the password on the phones, so programming mode on the phones is restricted (because even with the IP and CN changed, you could still access programming via phones).

My point is not a "numbered list" of what to do, but that there are many steps that you yourself can take to make the communications environment more secure. Also, making the staff aware of security risks adds another layer of protection too. Let them know that no one should be near the phone system and to challenge anyone who may say they are working on the system.

Security should start with the people that operate in the work place everyday (i.e. Teachers, Administrators, etc. : in your case), having the knowledge of security risks and knowing they can alert you (or someone else) when they see a potential breech. It doesn't have to be ran like a military base... but just give someone the knowledge of what to look for and to be aware of what would normally be innocuous information and or actions and will be an asset to the many layers of security.

[/rant]

Sorry for the long winded response.

Thanks for the suggestions. I will probably do a bit of this. I hope to never have problems, but you never know.

As far as:

Most that are here could care not less I am sure. I have warned them not to give their passwords out to anyone or post them where they can be seen. I can open about 70% of the deskdrawers or look under the keyboard and get their password. I even had one teacher to give their password out to some students one year so that they could enter grades in her grade book. This gave the students the priveledge of the student records program. I am not their dad so I just give up. If they want to do things like that then I'll let them. When all of the student records disappear one day, then I will say I told you so and take a long time to restore a backup.

Sorry for the rant and thanks again for all the info and suggestions.

Scott

I understand that they could not care less, but in the situation you're in it seems as though, you'd be held liable for some "mishap/network breech" (which is bound to happen, from the sounds of it).

You must convince the higher ups that the employees have to take it as seriously as they do their own house door and or financial information. A teacher giving a student a password is completely and 100% UNACCEPTABLE, anywhere anytime!

I would bet a nickel that if tomorrow it's discovered that a student changed grades, the Sys Admin is the one that takes the fall, regardless of whose account/password was used. Instituting a mandatory security briefing/training and mandatory password changes is more of a cover your own butt measure.

Either way, it's up to you. I'm just trying to offer some experienced advice.

[/(yet another) rant]

I am having a similar problem. I am using IE6. I am using eManager V5.10A05. I am aware that the username is case sensitive. The computer is on the same subnet and I can ping the phone system. I simply cannot login to emanager, which I am understanding means I have a software issue. I have IIS installed along with the management tools.

I have been trying to use the default username and password that I had when I received the system. I had to reinstall emanager and I am wondering if the username and password I had before is not the default. Can someone please PM me or email me the default username and password?

duanelenander , welcome to the board!

If you could start a new topic, instead of using an old post, that would be appreciated!

Thanks,
Tony