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I often forget which manufacturers have announced End of Sale or End of Life dates for their brands of KSU and PBX products, so I thought I'd start a bit of a summary here. The list will mostly cover product lines that have been terminated since 2010.

Let's try to keep the information up to date as time goes on! If you have an announcement link for another brand/model that has been discontinued please reply to this post & let me know.

EoS = End of Sale
EoL = End of Life (end of support, etc.)

Mitel - discontinuing certain products including all digital phones
EoS 2021-07-31 EoL 2024-07-31: SX200
EoS 2024-07-06 EoL 2025-12-31: MiVoice Office 400

NEC - exiting the market, NA & EMEA cloud transitioning to Intermedia
EoS 2024-12-31 EoL 2026-03-31: NEC SL2100, NEC SV9100, NEC 3C Add-on licensing apparently available until 2030-03-31

Nortel - exited the market after acquisition by Avaya
EoS 2010-10-04 EoL 2013-10-04: CICS/MICS
EoS 2012-10-01 EoL 2015-10-01: BCM
EoS 2015-11-19 EoL 2018-06-01: CS1000

Panasonic - exited the market
EoS 2023-01-31 EoL 2029-12-29: all Unified Communications products

Samsung - exited the market
EoS 2019-09-30 EoL 2021-09-30: business phone systems, OfficeServ and SCM Products

Shoretel - brand being phased out after acquisition by Mitel
EoS 2022-06-30: ShoreTel Connect Cloud
EoL 2020-09-30: ShoreTel 14.2

Toshiba - exited the market after acquisition by Mitel
EoS 2020-10-31 EoL 2021-10-31: all Toshiba telecommunications systems

Last edited by Toner; 10/01/24 03:15 PM.

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And Mitel? What is left in their product line?


This model is end of life
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I'm not sure what's left with Mitel but AFAIK they are still manufacturing on-premise phone systems. My thinking with this thread was to list manufacturers (or at least brands) that are completely out of the game...


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Mitel still has a variety of hardware controllers - formerly the 3300, now MiVoice Business
https://www.mitel.com/products/mivb-controller


Jeff Moss

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Thanks @jeffmoss26 - does the Mitel system support digital phones or is it only IP?


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Mitel - MiVoice Office 400 EOL Feb 2025.
SX200 EOL July 2024

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Thanks Cody, does this mean Mitel will no longer have any digital telephone support once the MiVoice Office 400 goes EOL in 2025?


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