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Joined: Feb 2023
Posts: 3
Member
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Member
Joined: Feb 2023
Posts: 3 |
Anyone know how to end a subscription within the Manuals Download area? I don't want or need this any longer.
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Joined: Aug 2004
Posts: 1,689 Likes: 34
Admin
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Admin
Joined: Aug 2004
Posts: 1,689 Likes: 34 |
Hi there,
It should be relatively easy if you log into your Paypal account and find the "Subscriptions" section. From there you can cancel it going forward.
Let us know if you have any trouble!
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Joined: Feb 2023
Posts: 3
Member
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Member
Joined: Feb 2023
Posts: 3 |
I don't have a Paypal account. Why can't it be cancelled from this site?
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Joined: Dec 2007
Posts: 6,808 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,808 Likes: 18 |
To cancel the user needs to access their Paypal account, (or whatever account the money is drawn from) and find the subscription area and cancel it from there. Then the forum will no longer get a payment notification and access will expire automatically at the end of the last paid subscription payment date.
So it mostly is the same as if you setup automatic payments using your bank online. You must end it from the bank. You would cancel future payments at your bank not your vendor you pay.
Does this make sense?
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OS 7030
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