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Joined: Feb 2010
Posts: 503 Likes: 1
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Joined: Feb 2010
Posts: 503 Likes: 1 |
I just had to abort a comcast PRI Cutover (first time ever)
going from Windstream which works fine to comcast (Fiber)
outgoing works fine incoming was acting really weird where it would work and then stop working
phone system and Adtran about 112 feet away
SV9100 CPU20 10.70.50 all VoIP phones
naturally Comcast says it must be your PBX
just wondering if I could be missing something
any thoughts
JD
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Joined: Nov 2004
Posts: 1,582 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 1 |
What was the configuration set for? usually comcast is NI2 ....( I don't know anything about NEC)
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: May 2002
Posts: 4,305 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,305 Likes: 8 |
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Joined: Sep 2004
Posts: 4,215 Likes: 2
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Joined: Sep 2004
Posts: 4,215 Likes: 2 |
All Comcast PRI's are SIP.
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Joined: Aug 2002
Posts: 1,081 Likes: 1
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Joined: Aug 2002
Posts: 1,081 Likes: 1 |
I just did one Friday in less than 10 minutes. Used a T1 crossover cable from the Adtran to Avaya Ip office. Comcast techs don't know about it. PRI worked as expected. Make sure DNIS digits are the same number (usually 4). 112 feet may require LBO increased.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
Make sure your inbound digits are set to what they have set.
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Joined: Apr 2005
Posts: 2,518 Likes: 3
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Joined: Apr 2005
Posts: 2,518 Likes: 3 |
Jsaad, oobie
If you are talking about DID digits they don't have to match, we have telco send 10 and program the SV systems to look at the last 4, was told that by tech support back in the IPK II days, never had issues.
We get old too soon, smart too late
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Joined: Feb 2010
Posts: 503 Likes: 1
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Joined: Feb 2010
Posts: 503 Likes: 1 |
SO I went back out and relocated to phone system to the server room to where the Comcast Adtran is and
retested with Comcast and got the same results (Testing only no porting )
I am able to make calls out no problem at first Comcast said he couldn't see the inbound calls hitting the Adtran
I am not sure if he was changing anything because then it started to work intermittently the same as before
I did notice that the D Chanel was in the same trunk group as the rest of the channels
so I removed it not sure if this was the problem or not
Comcast could figure out what was going on either so I am not sure but it seemed like it was working
The D Chanel being in the same group as the rest of the chanels didn't seem to be a problem with there exiting PRI
The current PRI is coming from the street a pair of wires
any thoughts
JD
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Joined: Sep 2004
Posts: 4,215 Likes: 2
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Joined: Sep 2004
Posts: 4,215 Likes: 2 |
If it works with the old T1/PRI it has to be them.
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