web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Hi there,

I'm working on my SV8100 with a CD-LTA card. On that card 8 digital and 2 analogue lines (not important) and 1 CO 1-4/BRI1 and one BRI2 port.
I want to use two analogue lines And I believe I can do that using the CO 1-4/BRI1 port.
I can't find where to set it right.
In 14-02 it says "no trunk ports exists".
I thought about adding trunks via programming --> unregistered trunks --> unused trunk lists But that only ads them to the trunk list in 14-01. I still can't open them in 14-02.

I think, but feel free to say i'm wrong, that i need to connect those trunks to the analogue part of the CO 1-4/BRI1 port. I have no idea how. Spend the whole day looking for it.

Anyone who can help me a bit further here?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,214
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,214
Likes: 2
Well, first I would default the system. If trunk ports don't show up you either don't have any or the card(s) are bad. By default the system should ring and have line keys on the phones. Use WebPro not PcPro.

Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Hi Coral Tech, thanks for answering. I Defaulted the system before but that didn't help. I think that because it's a combined CO1-4/BRI port, the default is to use the BRI?
When I call in on that line I get a no phone connected signal. Ofcourse I tested it with a normal phone to it.

Why is it better to use WebPro instead of PCpro?

Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Well, I already found a big difference between WebPro and PCpro: somehow 14-02 in PCpro says"no trunk ports exists". But in Webpro it is.

[Linked Image from i.ibb.co]
[Linked Image from i.ibb.co]

I do have a small problem with WebPro: Filling in form fields and pressing the apply button results in a pop-up saying "Enter any characters" even if al fields are filled in.

[Linked Image from i.ibb.co]

Joined: Mar 2014
Posts: 365
Member
Member
Offline
Joined: Mar 2014
Posts: 365
I have found that error when using newer browsers with older system software. Stick to PCPro, and be sure to do a download each time you log in.

Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Originally Posted by helpifican
I have found that error when using newer browsers with older system software. Stick to PCPro, and be sure to do a download each time you log in.

or find a really old browser ;-) Thanks for clearing this up! Unfortunately, some settings are not shown in PCPro, like 14-02... So I have to switch back and forward between the two :-(

Joined: Sep 2004
Posts: 4,214
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,214
Likes: 2
Use Internet Explorer. Older systems had more security and codes and IE was pretty much the only browser that had it.

Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Yes, tried it with an old laptop with IE, that works.
Back to the issue: Somewhere I have to set the CO1-4/BRI port card to analogue line, that's what I think. The system has to know how to use that port, right?

Joined: Jan 2020
Posts: 20
Member
Member
Offline
Joined: Jan 2020
Posts: 20
Ok guys, I figured it out. :-( It is a CD LTA card with a PZ--2BRIA daughter card. I need a PZ-4COTF daughter card. Already looking for it on e-bay.


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
OfficeServ 500
by phonman123 - 11/08/24 09:08 AM
OfficeServ 7200 enable 4 digit extensions
by Robert Stuart - 11/05/24 05:42 AM
OfficeServ 7200 v4.60b software?
by Robert Stuart - 11/04/24 05:38 PM
CTX 100 Can't Connect with eManager
by stwtech - 11/04/24 04:24 PM
Forum Statistics
Forums84
Topics94,428
Posts639,501
Members49,821
Most Online5,661
May 23rd, 2018
Newest Members
FooF, brianorbrain, AndyW251, Dean Badelek, PCCsup
49,820 Registered Users
Top Posters(30 Days)
Toner 10
pvj 9
R4+Z 4
Who's Online Now
3 members (sonny88, justbill, BobRobert), 296 guests, and 46 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0