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Joined: Nov 2019
Posts: 6
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Joined: Nov 2019
Posts: 6 |
Dear Pros,
We need to play a basic message "Your call will be recorded" before the operator start speaking on outgoing calls.
Anyone knows how to do this on a NEC SL2100?
Thanks
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Joined: Apr 2005
Posts: 2,518 Likes: 3
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Joined: Apr 2005
Posts: 2,518 Likes: 3 |
" before the operator start speaking on outgoing calls. This question makes no sense, do you mean incoming calls?
We get old too soon, smart too late
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Joined: Nov 2019
Posts: 6
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Joined: Nov 2019
Posts: 6 |
So, presume that we will call somebody(an outgoing call) and we need the message to be played when remote party pick up the phone, before the conversation between us and them begin.
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
Unless the call was made by the Auto Attendant (which wouldn't happen by the System). The only way I could think of would be if the person making the outgoing call said "this call is being recorded" and then press a pre - programed button (Conversation Record) on their Phone.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Nov 2004
Posts: 51
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Joined: Nov 2004
Posts: 51 |
Why not have the caller state that fact when the call is answered?
Or, if using the SL2100 call record feature, make sure the "recording" announcement is turned on, that way, when they press the call record button it will announce "Recording"?
Tim Payson
Progressive Consulting
Henniker, NH 03242
(602) 315-5194
"Old age and treachery will overcome youth and skill" - Lao Tzu
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