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Joined: Apr 2009
Posts: 194
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Member
Joined: Apr 2009
Posts: 194 |
New customer wants external call forwarding on their system. Is this possible on this KSU?
Telesystems technician
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Joined: Dec 2007
Posts: 6,815 Likes: 19
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,815 Likes: 19 |
As stated elsewhere:
Yes, it can be done. Programming 1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level. 2. If yes: - In 1406-01: Call Forwarding Off-Premises (page 643), enter Yes. - In 1406-02: Internal Call Forwarding (page 643), enter Yes. - In 2111-09: Personal Speed Dial (page 734), enter Yes. 3. If no, in 1406-01: Call Forwarding Off-Premises (page 643) enter No. 1. If yes, in 3103-04: Tandem Calls (page 816) enter Yes. 2. If no, in 3103-04: Tandem Calls (page 816) enter No. 1. If yes, in 215x-Speed Dial (Personal) (page 775) enter Personal Speed Dial numbers for the extension. - Off Premises Call Forwarding cannot use Intercom Speed Dial. 2. If no, skip this step. Activating or Canceling Call Forwarding Off Premises In these instructions: [Super Display Soft Key] [Keyset Soft Key] To activate Call Forwarding: 1. Select the Call Forwarding options. [Menu + Call Forward] [Menu + Cfwd] Alternately do one of the following: • Press INTERCOM and dial *3. • Press your Call Forwarding Feature Key. 2. Select or cancel a Call Forwarding Off Premises. [Off-Premise] [MORE + OFFP] Select Call Forwarding Off Premises, then proceed to step 3 below. • Alternately dial 3. [None] [MORE + MORE + None] Select to cancel Call Forwarding. • Alternately dial 0 or press CLEAR. 3. Do one of the following. a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number: [SPEED DIAL BIN] [Bin] Select the bin option. When you see BIN#: • Enter the Personal Speed Dial bin you want to use (701-720) + HOLD. b. To store a new Off Premises Call Forwarding number: • The system automatically stores this number in bin 720. [NUMBER] [Num] Select the number option. When you see LINE/GRP/ICM: • Enter the line number (e.g., 1 for line 1) or Line Group number (e.g., 90 for group 0) + HOLD. • Following Speed Dial programming methods, enter the number you want to store (up to 16 digits long) + HOLD. - Press MUTE to store a Pause. - Press FLASH to store a Flash. - You cannot enter a name using this option. If you see 720: IN USE OVERRIDE? [YES] [YES] Select to override the existing entry and enter a new number. [NO] [NO] Select to cancel and back up to step 3.Activating or Canceling Call Forwarding Off Premises In these instructions: [Super Display Soft Key] [Keyset Soft Key] To activate Call Forwarding: 1. Select the Call Forwarding options. [Menu + Call Forward] [Menu + Cfwd] Alternately do one of the following: • Press INTERCOM and dial *3. • Press your Call Forwarding Feature Key. 2. Select or cancel a Call Forwarding Off Premises. [Off-Premise] [MORE + OFFP] Select Call Forwarding Off Premises, then proceed to step 3 below. • Alternately dial 3. [None] [MORE + MORE + None] Select to cancel Call Forwarding. • Alternately dial 0 or press CLEAR. 3. Do one of the following. a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number: [SPEED DIAL BIN] [Bin] Select the bin option. When you see BIN#: • Enter the Personal Speed Dial bin you want to use (701-720) + HOLD. b. To store a new Off Premises Call Forwarding number: • The system automatically stores this number in bin 720. [NUMBER] [Num] Select the number option. When you see LINE/GRP/ICM: • Enter the line number (e.g., 1 for line 1) or Line Group number (e.g., 90 for group 0) + HOLD. • Following Speed Dial programming methods, enter the number you want to store (up to 16 digits long) + HOLD. - Press MUTE to store a Pause. - Press FLASH to store a Flash. - You cannot enter a name using this option. If you see 720: IN USE OVERRIDE? [YES] [YES] Select to override the existing entry and enter a new number. [NO] [NO] Select to cancel and back up to step 3. To view the currently enabled Off Premises Call Forwarding number (if any): [VIEW] [View] Select to view the currently stored number. • Press SPEAKER to exit the view mode. 4. Select the Call Forwarding mode. [All] [All] Select forwarding all calls. • Alternately dial 2. [Line Only] [Line] Select forwarding outside calls only. • Alternately dial 8.
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Joined: Jul 2005
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Wow that was one helluva post.
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Joined: Dec 2007
Posts: 6,815 Likes: 19
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Retired Admin
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