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Joined: Mar 2018
Posts: 345 Likes: 1
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Joined: Mar 2018
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I was doing some work on a customers voicemail and checked their error log and saw the following message. 6317 communications error <5> "BIcOM hardware not respond" from driver
Is this something I should be concerned with?
The Cloud is just someone else's computer!
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Joined: May 2005
Posts: 951
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How often was the error shown? On a reboot of voicemail did it appear again?
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Mar 2018
Posts: 345 Likes: 1
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It was in the error.log and it has only happened 4 times this year. 2 in december
The Cloud is just someone else's computer!
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Joined: May 2005
Posts: 951
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Joined: May 2005
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could be a bad voiceboard. I have also seen this on a reboot
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: Mar 2018
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Just an FYI. This is the card that slides into the FXII, not a standalone PC.
The Cloud is just someone else's computer!
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Joined: Aug 2004
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Joined: Aug 2004
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I sold a mess of those card based voice mails. They seem to live like 2 days past the warranty. It was a great idea that just wasn't durable in my experience. Experimented with converting them to CF card based and they seemed to last a little longer. Shocked to hear there are still some in existence.
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