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Joined: May 2002
Posts: 4,304 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,304 Likes: 7 |
How do you transfer a answered call to a cell phone
Thanks
Ken
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Joined: Dec 2007
Posts: 6,807 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,807 Likes: 18 |
I am assuming you are talking Trunk-to-Trunk Transfer? Here is a manual. [still looking... 👀]
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Joined: Dec 2005
Posts: 9,172 Likes: 8
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,172 Likes: 8 |
Is this it? 
I Love FEATURE 00
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
An answered call? As in you picked up the handset, said hello, and need to transfer it to me on my cell phone?
Press Transfer, dial 9, dial the cell phone number, press # to speed up dialing or wait for the call to connect, and then press Transfer again
If it is someone that you transfer to often, create a phantom extension number that is permanently forwarded to the cell phone, then you can just Transfer, extension number, Transfer.
In all cases, the lines have to be T1/PRI or Loop Start with Reliable Disconnect, and the extension making the transfer must be enabled for Trunk to Trunk transfer
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