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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
When a call rings in it shows up as the DID that the customer called. After they answer then it shows the Callers information. Is there a way to have it show the Callers info instead of the DID while it is ringing?
Thanks in Advance
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Joined: Apr 2003
Posts: 140
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Joined: Apr 2003
Posts: 140 |
I believe after 2 rings the CID gets passed to the PBX. I don't think there is any way to change that.
Rich
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Joined: Sep 2008
Posts: 392
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Joined: Sep 2008
Posts: 392 |
Do you have these COS options enabled: Trunk 811, 800, set 613, 502?
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Joined: May 2005
Posts: 1,006
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Joined: May 2005
Posts: 1,006 |
Don't enable COS option 800 on PRI!
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Joined: Jul 2012
Posts: 129
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Member
Joined: Jul 2012
Posts: 129 |
Set COS option 613 was disabled but 502 was enabled. Trunk COS option 801 is enabled and 800 is disabled. I enabled 613 and will see what happens thanks!
Thanks in Advance
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