|
|
Joined: Jul 2018
Posts: 1
Member
|
Member
Joined: Jul 2018
Posts: 1 |
I have a Mitel phone system and Microcall software (2014) to collect call data. We recently changed pc's and I reloaded Microcall onto the new pc and mirrored the settings from my old pc. I exported the extensions and imported them onto the new pc's software. When I test Microcall, it is collecting the raw data of the phone calls but when I run a report, I am not getting the long distance calls. I know there's one little box I'm missing but have not figured it out. We do not have a contract with Microcall due to the fact that they want $900 a year for it and we simply use it to collect reimbursement revenue of less than $200 a year. Is there anyone out there that is familiar with the Microcall that could help me troubleshoot?
Cindy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
Forums84
Topics94,408
Posts639,391
Members49,812
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
79
guests, and
59
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|