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#619625 05/07/18 06:11 PM
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TNTJEFF Offline OP
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I have a customer that has a merlin magix system that was installed used for them 8 years ago. The tech that installed it is long gone and we are in a remote area along way from any Avaya dealers so they have asked me to help them.They have the CD with the documentation and the SPM software but after reading it i cant find even the default passwords for accessing the system and the SPM software. I know that this forum does not give out passwords so what are the options for programming access.They want to add an 024 digital station card so i do believe that we will need SPM access to accomplish that.

Thanks in advance for any help.
TNTJEFF

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Jeff, you can do the programming from the main console

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And adding a 024 TDL shouldn't be much of a problem if there is an open slot at the end of the furthest carrier to the right (if the system contains more than one).


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If you are connecting via the serial port, you don't need a password. If WinSPM itself has a password, re-install or find it in the .ini file.

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TNTJEFF Offline OP
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Thanks guys for the info.

Last edited by TNTJEFF; 05/08/18 11:51 AM.

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