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Joined: Oct 2011
Posts: 11
Member
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Member
Joined: Oct 2011
Posts: 11 |
I have a customer that has a merlin magix system that was installed used for them 8 years ago. The tech that installed it is long gone and we are in a remote area along way from any Avaya dealers so they have asked me to help them.They have the CD with the documentation and the SPM software but after reading it i cant find even the default passwords for accessing the system and the SPM software. I know that this forum does not give out passwords so what are the options for programming access.They want to add an 024 digital station card so i do believe that we will need SPM access to accomplish that.
Thanks in advance for any help.
TNTJEFF
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Joined: May 2002
Posts: 4,304 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,304 Likes: 7 |
Jeff, you can do the programming from the main console
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Joined: Dec 2005
Posts: 9,172 Likes: 8
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,172 Likes: 8 |
And adding a 024 TDL shouldn't be much of a problem if there is an open slot at the end of the furthest carrier to the right (if the system contains more than one).
I Love FEATURE 00
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
If you are connecting via the serial port, you don't need a password. If WinSPM itself has a password, re-install or find it in the .ini file.
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Joined: Oct 2011
Posts: 11
Member
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Member
Joined: Oct 2011
Posts: 11 |
Thanks guys for the info.
Last edited by TNTJEFF; 05/08/18 11:51 AM.
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