web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2009
Posts: 38
Member
OP Offline
Member
Joined: Jan 2009
Posts: 38
Hello,
I recently installed an OS7400 with an OS7200 expansion cabinet. When calling in to the site through the auto attendent from an outside line, and accessing an extension, no-answer calls forward to voicemail as they should. When calling the same extension from another internal extension, the call just rings and rings, and doesn't forward to voicemail. This is only happening with certain extensions. Anybody have any ideas?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2001
Posts: 2,330
Likes: 7
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,330
Likes: 7
Your external no answer forward is probably the result of transfer recall. Calling internally you need to look at mmc102 to forward calls or mmc 316 preset fna

Joined: Dec 2010
Posts: 681
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 681
Like PVJ said, check 316 and set it to 5049 for both. That should send the calls to Voicemail after the allotted timer expires


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,308
Posts638,901
Members49,771
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,026 Shoretel
190,209 CTX100 install
188,384 1a2 system
Newest Members
dcl, Mansour, Dave Simmons, Soulece, Robbks
49,771 Registered Users
Top Posters(30 Days)
Toner 19
teleco 6
jsaad 5
dans 5
dexman 4
Who's Online Now
1 members (jc2it), 120 guests, and 42 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5