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Joined: Mar 2006
Posts: 378
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I'm looking at this system again to replace a KSU less system at one of my customers. It's a restaurant. First, I'm looking for general thoughts from those of you with experience with them.
They want the new system to have auto attendant. I've set up auto attendant systems in the past but they were the Panasonic hybrid systems years ago. I don't think the routing tree will be that expansive or complicated. The one thing that the old Panasonic had that even the newer ones didn't was ring groups. Will the X16 support ring groups? I mean if the caller selects the option to place a carry out order, can more than one extension ring? Are these units (the telephone side) pretty durable? I'm sure I'll have other questions but I thought I start a thread before I get one. I thought I'd try to pick up a cheap used unit to do some testing off eBay but nothing really there.
Thanks
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Joined: May 2002
Posts: 4,304 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,304 Likes: 7 |
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Joined: Mar 2006
Posts: 378
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Posts: 378 |
Well, she signed a 2-year agreement with Verizon less than a year ago.
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Joined: May 2002
Posts: 17,724 Likes: 18
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Joined: May 2002
Posts: 17,724 Likes: 18 |
No on the ring groups, handsets hit the floor a couple times and the components come loose. Nice basic system.
Retired phone dude
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Joined: May 2002
Posts: 4,304 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,304 Likes: 7 |
She would use Verizon internet for Hosted Phones
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Joined: Mar 2006
Posts: 378
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Joined: Mar 2006
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The contract was for telephone lines.
Bill, do you have direct experience with them?
Thanks for the replies.
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Joined: May 2002
Posts: 17,724 Likes: 18
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Joined: May 2002
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Yes, I've installed several, but not for the last couple years, I'm sure they haven't added new features like call groups. I've found the least expensive place to get them is telcodepot. I would tell the customer to purchase and I'd just do the install, so didn't have to deal with the warranty as margins were so low it wasn't worth messing with.
Retired phone dude
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Joined: Mar 2006
Posts: 378
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Sounds like a good plan. Thanks
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Joined: Mar 2006
Posts: 378
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Looking at the X25 now. That supports ring groups and isn't that much more expensive-$XXX for the cpu and 5 telephones.
Last edited by justbill; 02/20/18 04:19 PM.
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Joined: Jan 2018
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I don't think you can list pricing . You may want to edit your post
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