|
|
|
|
Joined: Apr 2017
Posts: 31
Member
|
|
Member
Joined: Apr 2017
Posts: 31 |
Hello,
I have added a new station ext 3113 at my remote site/sitename West.
Problem: None of my other sites can call this new ext 3113
I can call this ext3113 from this site/sitename West fine but all my remote sites get a busy signal.
I added the satation with emanger Station > Add new Station
I have this manule CIX-PRGM1-VH-R52A_FINAL.pdf but I cant figure out how to sync my other office with this office.
is there another manule I need or is the info here and I just cant find it?
CIX670 : B--U Node ID 18 sitename Main
CIX40 : GCTU2 Node ID 13 sitename West
CIX40 : GCTU2 Node ID 11 sitename Tatum
CIX40 : GCTU2 Node ID 15 sitename Temp
You all have been very helpful as I learn the toshiba phone system and hope soeone can point me in the right direction.
Last edited by CIX670-PhilDeck; 08/03/17 01:56 PM.
Equipment Type: CIX670 : B--U Equipment Type: CIX40A2 : GCTU2
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,716 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,716 Likes: 7 |
Does your eManager connect to all the sites at the same time? Do you connect in Stratanet Mode?
I believe that when you add a station while connected to all sites in Stratanet mode that it should update the Network DN table on the other connected sites. I usually don't use the Add new Station in emanager, so I manually add the extension to the other sites in the Network DN tables.
You can either download the DN table from a site and then upload the text file to all the other sites, or you can manually enter the new Network DN on each other site. The Network DN tables tell the system to which node this extension is connected . With just one extension I would manually update the other 3 tables on the other systems.
|
|
|
|
|
Joined: Apr 2017
Posts: 31
Member
|
|
Member
Joined: Apr 2017
Posts: 31 |
I connect in non-Strata net Mode, it looks like it connects to all at the same time. i see them all on the left side panel.
I like the idea of of manuly updateing.
where do I go to edit the DN Table?
Equipment Type: CIX670 : B--U Equipment Type: CIX40A2 : GCTU2
|
|
|
|
|
Joined: Apr 2017
Posts: 31
Member
|
|
Member
Joined: Apr 2017
Posts: 31 |
I can connect in Strata net Mode - i am not sure what the difference is, i was taught to use non-Strata net Mode, - maybe i shoul dhave asked why?
does it make a difference?
Equipment Type: CIX670 : B--U Equipment Type: CIX40A2 : GCTU2
|
|
|
|
|
Joined: Jun 2005
Posts: 2,716 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,716 Likes: 7 |
Strata Net - Network DN Setup - Network DN Assignment .
Program 661 NETWORK DN TABLE
At all the remote sites you will need to add the extension number and the Node ID.
Next time you can try connecting in Stratanet mode and see if the new extension is added to the other sites' Network DN table automatically. I believe it should, but like I said I rarely add new extensions this way.
If the sites are connected by Stratanet (meaning they can call each other), then I always connect to the sites in Stratanet Mode.
Last edited by newtecky; 08/03/17 07:31 PM.
|
|
|
|
|
Joined: Apr 2017
Posts: 31
Member
|
|
Member
Joined: Apr 2017
Posts: 31 |
Thank alot that was super easy. it worked great!
Program 661 NETWORK DN TABLE
00 network DN 3113
01 node ID 13
Equipment Type: CIX670 : B--U Equipment Type: CIX40A2 : GCTU2
|
|
|
|
Forums84
Topics94,422
Posts639,465
Members49,819
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
427
guests, and
70
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
