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Joined: Nov 2016
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ANY HELP HERE GREATLY APPRECIATED.....

I am a typical IT Admin who has been delegated to "Phone Systems Admin" and essentially anything that plugs into a wall...

I am trying to add several IPT2010-SD phones to a CIX200 & CIX40- I know very entry level basics of these CIX's. Each one of these phones has a different software version also. Now.. when one specific version of the software is on the phone- specifically: DIP2T2MC, I can make it functional/connect with the CIX. but any of five other versions: DIP2Txxx I can not and get the IPT:E11 error.

Through several hours of research I have found the:

CAUSE: NO RESOURCES AVAILABLE
HOW TO RESOLVE: CREATE A NEW IPT TERMINAL IN PROG 200. OR, CHANGE DESTINATION BIPU HAVING SOME IDLE RESOURCES

But I can not find the steps to take or path to do this fix.

It seems logical that if I could change/update/flash the software version of the phones to the one that works fine, that would be an option too?

AGAIN.. any help here much appreciated in advance-


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***UPDATE- OK so through trial and error I CAN get the phones to work by assigning them to a station already functioning (by taking the functioning one off the network first)... So this leads me to believe the issue is somehwere in the CIX settings?

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Needs to be moved to Toshiba forum.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Need additional IP licenses on CIX? Time to call in a Toshiba tech.

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It is most likely related to IP endpoint licensing. The information about BIPU is outdated. Either that or your IP card is out of resources.



Moderated by  Carlos#1, phonemeister 

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