|
|
Joined: Oct 2016
Posts: 3
Member
|
Member
Joined: Oct 2016
Posts: 3 |
With all of the PDF files I've looked at. I still can't find a way to get into this system. I need to change the password of an extension but there is literally no documentation from previous techs. I would like to attach a laptop to the com port and get in that way because the keyboard port on the unit is bad and I can't do anything with a direct connection. Where can I get the software to get to the unit or is there a command prompt way to get in?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Aug 2004
Posts: 9,169 Likes: 18
Admin
|
Admin
Joined: Aug 2004
Posts: 9,169 Likes: 18 |
Look at the teleparameters portion of programming. A lot can be done through touch tone if the database password is still factory.
|
|
|
|
Joined: Oct 2016
Posts: 3
Member
|
Member
Joined: Oct 2016
Posts: 3 |
I can enter the database with the default but can't find anywhere to change another extensions voicemail password. I don't know which extension is the supervisor's either. I tried getting in from different people's phones but none of them seem to have the "admin" rights to go anywhere else. The instructions say to log into voicemail and then press "6" to get to the supervisor options but that doesn't work anywhere. I got a copy of pcAnywhere but can't fiture out how to get into the phone with that. I'm also trying to find the Keylink software to remote in with a serial cable and laptop.
|
|
|
|
Joined: Oct 2016
Posts: 3
Member
|
Member
Joined: Oct 2016
Posts: 3 |
It also says to call into voicemail and select the supervisor's mailbox 70 but doesn't tell you how to do that. Call from the outside? What do I press to get that mailbox?
|
|
|
|
Joined: Aug 2004
Posts: 9,169 Likes: 18
Admin
|
Admin
Joined: Aug 2004
Posts: 9,169 Likes: 18 |
Check your private messages.
|
|
|
Forums84
Topics94,408
Posts639,391
Members49,812
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
179
guests, and
61
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|