web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2011
Posts: 200
Tariq Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 200
One of our client using PC console with OS500 ,that PC's mother board became damaged and now we have replace the computer but when we contacted Samsung regional office they told us that this product has been stopped and NO MORE SUPPORT for OS500.


We are in Trouble ,still we are insisting to our principal to provide the licence and they are trying to contact Korea

Are you people aware of this stop ,is there a way to install
OS7030 with PC console and connect with OS500 and monitor Os500 users(any other way)

Tariq




























Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
You've got several problems.
The os500 is not supported, and neither is the os operator software.

Plus with the last change on the licensing server korea did all the old licenses are not available anymore.

So if you can't find the license key Samsung issued when you got the license years ago you're likely out off luck.

The new xchange operator console is only compatible with os7000.

Did you have os link and operator on the same pc? As the license key is stored in os link.

If the old hard drive is still around you could get the license key out of the windows registry files.

Joined: Apr 2011
Posts: 200
Tariq Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 200
I understand that we can have that Licence key in our record,but that licence key belong to the PC which has been damaged and out of order,should we provide that licence key to Korea and they will check and provide other Licence for the New Computer.

Tariq

Joined: Nov 2009
Posts: 602
Samsung Moderator
*****
Offline
Samsung Moderator
*****
Joined: Nov 2009
Posts: 602
Like nameless said, you're probably out of luck. Samsung moved to the alpha numeric licenses and can't generate the old ones anymore. We've also tried several times to get old licenses and they said flat out its not possible anymore. Support for the 500/100 ended ~5 years ago now

Joined: Jun 2006
Posts: 3,004
Likes: 4
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 3,004
Likes: 4
the license was usually issued against the MCP2 mac address, not the local pc mac address.

try the key and see

Joined: Apr 2011
Posts: 200
Tariq Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 200
That's very sweet if it is like this.

Thanks to all

Joined: Apr 2011
Posts: 200
Tariq Offline OP
Member
OP Offline
Member
Joined: Apr 2011
Posts: 200
That's very sweet if it is like this.

Thanks to all


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,315
Posts638,924
Members49,775
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
213,113 Shoretel
190,318 CTX100 install
188,696 1a2 system
Newest Members
Kahm310, PeterG, lyte, 4thright, dcl
49,775 Registered Users
Top Posters(30 Days)
Toner 17
jsaad 4
dans 4
teleco 3
Who's Online Now
3 members (nortelvoip, nonameyet, justbill), 95 guests, and 48 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5